Volunteer as a GamCare Online Peer Supporter

As an Online Peer Supporter, you’ll have the opportunity to:

• Support others through our online services: Whether it’s exchanging regular emails with someone for a few months, facilitating discussion in our chatrooms, or responding to posts in our forums, you’ll play a key role in offering encouragement and motivation to those experiencing gambling harms. Please note, you can volunteer on one or more of our platforms (email only, chatroom and forum only or a combination) for more information please contact our volunteer coordinators at [email protected].
• Create a safe, non-judgmental space: Using your own lived experience, and the training provided, you will support people to explore their own situation, set personal goals, build their support network and explore the resources and support available to them.
• Connect individuals to further help: You’ll share information about GamCare, the National Gambling Support Network, and other services to make sure people can find the support they need.

Our Volunteering team will deliver a comprehensive training program providing you with the skills needed for the role and increasing your confidence to use your own experiences to support others. The training will focus on active listening, personal boundaries and safeguarding, as well as facilitation skills to help you effectively support others in online group settings.

Before volunteering with us, you will need to complete a mixture of self-directed online training and live online group training sessions delivered by our Volunteer Coordinators over a period of approximately 4 weeks.

Dates for upcoming training sessions can be found below:

December/January Training Dates

• 10th December 2024 (6pm-8pm) – Introductory Session
• 7th January 2025 (6pm-8pm) – Skills session 1
• 14th January 2025 (6pm-8pm) – Skills session 2
• 21st January 2025 (6pm-8pm) – Chatroom and Forum

• Support and supervision from our Volunteer Coordinators, including monthly group supervision and one-to-one check ins when requested.
• Opportunities to connect with other Online Peer Supporters.
• Ongoing training and development opportunities.
• A warm welcome when joining GamCare as part of our ambitious team, supporting those impacted by gambling related harms.

• Those with Lived Experience of gambling related harms (including those affected by someone else’s gambling).
• Those currently in positive, sustained recovery for at least one year from gambling related harms.
• Access to a reliable internet connection, a computer and a confidential space.
• Over the age of 18 and reside within the United Kingdom
• Availability of between 1-2 hours per week for a minimum of 6 months

Please note that this role is subject to a Disclosure and Barring Service (DBS) check which is provided by GamCare. Please do not let that deter you from applying as all applications will be considered. If you have any concerns or questions about this, please do not hesitate to get in touch: [email protected].

If you are interested in joining us as an Online Peer Supporter, or simply want to know more about volunteering with us, we’d love to hear from you. Our next virtual information session will be held on the 20th of November between 7pm-8pm. If you’re interested in attending, please email us at [email protected] so we can send you more information on how to join.

Apply Now

Alternatively, if you have any questions about the role, the application process or would prefer to submit your application in an alternative format (for example, video recording or voice note), please contact  [email protected].

The data collected in your application will be stored securely by GamCare, please see our full Privacy Statement.

Please note recruitment for this role is ongoing and applications will be reviewed regularly with training provided at various points throughout the year. Completed applications will be stored for up to 4 months before being removed in line with our policies.