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Gambling harm support in Jersey

In a mental health crisis, call the Jersey Mental Health Network on +44 (0) 1534 445290. If you’re worried about your mental health and need urgent support and help, don’t hesitate to call.

If you or someone you know are in immediate danger of serious harm and you need immediate medical help or the help of the police, call 999.

GamCare provides information, advice and support for anyone affected by gambling harms in Great Britain and most of our services aren’t available in Jersey.

However, listed below are a range of support services, tools and information related to gambling harms that you can access in Jersey.

Whether you are looking for support for yourself, a friend or a family member, we encourage you to reach out for help.

Where GamCare webpages are signposted, please note that these have been developed for England, Scotland and Wales, so the information may not all be accurate for Jersey.

Mental health, support and advice services in Jersey

Below are a range of support options available to Jersey residents. Some provide specific support for those experiencing gambling harms, others provide support with a wider range of mental health and other challenges.

Many of these organisations will provide support for those friends and family affected by someone else’s gambling, as well as those who are directly affected.

Jersey Mental Health Network

Information, advice and support for people in Jersey on all aspects of mental health.

Jersey Talking Therapies (JTT)

Free and confidential psychological therapy for resident adults aged 18 and above living in Jersey.

The Listening Lounge

Counselling and peer support to support islanders with their mental health and wellbeing.

Gamblers Anonymous (GA)

Gamblers Anonymous is a fellowship of people who have joined together to do something about their own gambling problem and to help other gamblers do the same.

Samaritans Jersey

Listening and support for anyone in emotional distress, struggling to cope or at risk of suicide. Call 116 123 free from any phone.

Mind Jersey

Support for people living with mental illness, including counselling and peer support.

GamCare self-guided resources

Resources to assist anyone who has recognised that gambling may be an issue for them. As these have been developed for people living in England, Scotland and Wales, please be aware that the guidance and signposting may not all be relevant to Jersey residents.

Citizens Advice Jersey

Independent, confidential and impartial advice for the problems that Jersey residents face, including a Money Advice Service.

Self-exclusion

You can ask a business to exclude you from gambling with them for a set length of time. This is called self-exclusion and means you will be refused service from these venues and websites.

There is more information about how to do this on the Jersey Gambling Commission website.

Blocking software

Blocking software is a type of computer programme or app that stops you looking at specific websites or services. Many people tell us blocking software is a useful tool if they find it hard to control their gambling. There are a range of products available, including:

Some of these are free, some might ask you to pay.

Find out more about blocking software

Bank gambling blocks

Some banks will allow you to block debit card transactions to gambling merchants. You can find out more about how these work for UK bank accounts on the GamCare website, but please note that not all banks currently offer the same functionality to Jersey customers.

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