GamCare
GamCare
Call free 0808 8020 133
GamCare

Helpline Feedback – TalkBanStop

If you have used the National Gambling Helpline and were advised to register to Gamban or GAMSTOP please let us know your feedback here.

"*" indicates required fields

Step 1 of 2

Thinking about your interaction with our service, to what extent did it help with the concerns you had around gambling?*
How did you hear about our service?*

If you heard about our service on the Gamban or GAMSTOP website, how easy or difficult did you find navigating between Gamban and/or GAMSTOP and our website?
How well do you think the Adviser responded to your situation?*
Overall, how satisfied or dissatisfied are you with your experience of using the National Gambling Helpline?*
Which of the following services were you recommended to use during your interaction with the National Gambling Helpline? Please select as many as apply:*
Following your interaction with the National Gambling Helpline about the services provided by GAMSTOP, how well do you understand the benefits of using this support service?
Following your interaction with the National Gambling Helpline about the services provided by Gamban, how well do you understand the benefits of using this support service?
Following your interaction with the National Gambling Helpline about the services provided by Gamban and/or GAMSTOP, how well do you understand the benefits of using these support services at the same time to help you control your gambling?
Following your interaction with the National Gambling Helpline about the services provided by GAMSTOP, how likely are you to use this service?*
Following your interaction with the National Gambling Helpline about the services provided by Gamban, how likely are you to use this service?*
Would you be happy for your responses to be shared anonymously with Ipsos MORI* as part of an evaluation of these services?*
* https://www.ipsos.com/ipsos-mori/en-uk
Would you be happy for Ipsos MORI* to contact you as part of a follow up survey/interview about your experiences of using the support services? If so, please leave a telephone number where you are happy to be contacted. *https://www.ipsos.com/ipsos-mori/en-uk
Would you be happy for Ipsos MORI* to contact you as part of a follow up survey/interview about your experiences of using the support services? If so, please leave an email address where you are happy to be contacted. *https://www.ipsos.com/ipsos-mori/en-uk
MM slash DD slash YYYY
Share this page
Share

We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.

Find out more
Close