Services Archives

Online Community – A Space to Connect

16th August 2023

We have launched our new ‘Online Community’ – a space to connect! We have created a new space to connect our online services giving seamless access to our Forum, Chatrooms and MyGamCare. Our Online …

Planned Website Maintenance

11th August 2023

Our website will be down for maintenance on the morning of Tuesday 15th August. During this period, our Helpline will remain open. You can contact us by calling on 0808 8020 133, or on live chat via …

Our New Themed Chatrooms: Time, Money, Relationships, Wellbeing & Lived Experience

26th July 2023

We are launching a new series of our daily Chatrooms, focusing on key themes and discussions with Lived Experience guests. The new sessions will take place daily, Monday to Friday starting July 31st. The …

GamCare gives evidence to the Commons Select Committee

25th May 2023

Following the recent publication of the Gambling White Paper, GamCare CEO Anna Hemmings gave evidence on behalf of GamCare to the House of Commons Select Committee on Culture, Media and Sport. We were …

New research: Multi-Operator Self Exclusion Schemes

20th April 2023

A research study has provided further evidence of how Multi-Operator Self-Exclusion Schemes, in combination with other forms of intervention, can help people experiencing gambling harms. Researchers at …

Cost-of-Living Webinar with YouGov

3rd April 2023

On Friday 31st March, we hosted a webinar exploring the latest data from our research with YouGov on the rising cost-of-living and the impact it has on people’s gambling behaviours. Three panelists joined …

Introducing MyGamCare…

28th February 2023

We have been working with gambling harms professionals and those with lived experience to develop a new online self-help tool: MyGamCare. MyGamCare is free for anyone interested in exploring their …

Password Reset for Users

26th January 2023

You will soon be asked to or may have already received an email asking you to update your password for us, we understand you might have some questions. Why am I being asked to reset my password? We are …

Live Chat: unavailable for 4 hours

24th January 2023

We need to do some work to improve our live chat services, which will mean some disruption to our Helpline. From midnight until 4 am (GMT) on Thursday 26th January 2023, we will be performing some …

Money guidance support for gamblers now available

17th January 2023

People in Leeds and the East Midlands who have been financially impacted by gambling, whether their own or someone else’s, will be able to receive tailored money guidance support, starting today. Our new …

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