New research reveals sharp rise in gambling-related issues this Christmas

People with gambling issues are more likely to be turning to the activity this festive period than last year, according to new research commissioned by GamCare. 

In our recent YouGov survey of over 4,000 UK adults, three-fifths (59%) of those who experience problems due to their gambling say they are more likely to gamble at Christmas than other times of the year – up from 37% last year. 

Advisers on GamCare’s National Gambling Helpline are highlighting how the festive period can be a testing time for those struggling with their gambling, as well as family and friends affected. 

Last December, the Helpline saw a 39% increase in calls and online chats compared to the same month in the previous year, making it the busiest Christmas period on record. 

Additionally, the survey highlights: 

• Over half (53%) of people gambling at harmful levels say they have spent money intended for presents, food, or other seasonal expenses on gambling.  

• Nearly three in five people gambling at harmful levels (59%) are more likely to gamble during the festive season compared to just 6% of people who gamble without issues. 

• For those gambling at harmful levels more than half (53%) reporting increased feelings of stress or anxiety due to gambling and 56% said that gambling made them feel more isolated.  

• Two in three (65%) people gambling at harmful levels have concerns someone in their family or household might overspend on gambling during the festive period. This compares to one in 25 (4%) of those who are not.  

Mark Weiss, Deputy Chief Executive, at GamCare said: “The festive period can be a difficult time for those struggling with gambling, but it can also provide a good opportunity to open up about the issues you’re facing. Our new research shows that there has been an increase in people who already have gambling issues saying they are more likely to gamble over the festive period than at other times of the year. 

“GamCare’s National Gambling Helpline provides free confidential support 24/7, 365 days of the year – including Christmas Day and the whole of the festive season. There are many ways you can get support, whether it’s calling an Adviser or using our live chat and WhatsApp features in case you are concerned about privacy while family and friends are around.” 

GamCare Helpline Advisers often hear about the financial strain caused by early December paydays. One Helpline Adviser said: “An extra temptation to gamble can stem from most people having an early December payday. This, alongside the added financial pressures associated with Christmas, the influence of alcohol, changes in routine, and high-profile sporting events, can conflate the struggles someone with gambling harms may already be going through.”  

Another Helpline Adviser said: “There’s a lot of image consciousness around Christmas and people feel the pressure to go further than they can financially afford. Whether it’s presents, food, or family spending, all of these things can lead to debt. 

“The anxieties and pressures of Christmas creates a drive to find additional funds. Therefore, some people may be thinking about using gambling to fund the financial pressures that Christmas brings.” 

GamCare’s Helpline Advisers are available one-to-one over the phone on 0808 8020 133, or via live chat – 24 hours a day, every day of the year. People can also get free one-to-one support sessions through the National Gambling Support Network, wherever they are in Great Britain.